Flávio Silveira Leite
PROFESSIONAL PROFILE
Currently studying Accounting Sciences - UNC Mafra. MBA in Project Management at Unicenp. Majoring in Information Systems at Unisul. Telecommunications Technician at CEFET PR. Experience in MVC web development using Microsoft tools and in Java using Tomcat server and MySQL database. Use of Scrum agile methodology for software management and planning. Computer skills, JavaScript, dotNet, Java, SQL Server database, Visual Basic and HTML, Windows, Office, MS Visio, MS Project. Creation of Test Cases, analysis of requirements, business rules, use case and its documentation and UML diagrams. Creation and publishing packages in development environments and homologation for the developed projects. Experience in telephone exchanges Siemens – EWSD model, hardware and software. I worked in several cities across the country with the implementation, operation and maintenance of telephone exchanges. Extensive experience with programming of telephone exchanges. Technical support to programming team and field team. Experience abroad in the United States and Germany to attend a training of GSM. Activities such as deployment of the eighth digit in Brazil. Optimization of programming of telephone exchanges. I have advanced knowledge of English. Experience in prospecting and customer service. I present objectivity and clarity in the presentation of ideas. I am organized and work well in a team.
EDUCATION
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Bachelor of Accounting Sciences – cursing, UNC SC.
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MBA in Project Management – concluded in 2015, UNICENP PR.
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Bachelor of Information Systems – concluded in 2010, UNISUL SC.
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Telecommunications Technician – concluded in 1996, CEFET PR.
TRAINING
- Course MEI, SEBRAE (2018)
- Course Business Viability, SEBRAE (2018)
- Course How to analyze the market, SEBRAE (2018)
- Course How to validate your business model, SEBRAE (2018)
- Securing Costumer Networks, Alcatel Lucent (2012).
- SAGA Network , ASGA Sistemas (2011).
- Signaling N7 – , ASGA Sistemas (2011).
- Software Project Management, IETEC BH (2005).
- Netmanager management and operation, SIEMENS (2001).
- GSM course upgrade from SR8 to SR9. in Munich, Germany, SIEMENS (2001).
- GSM D900/D1800 (Introduction, maintenance, operation and administration of GSM), SIEMENS (1997).
- Excellence in service delivery, SIEMENS (1997).
- EWSD Switching System (Introduction, operator’s guide, maintenance, operation and management, maintenance of subscribers and trunks and concept of emergency), SIEMENS (1997).
PROFESSIONAL EXPERIENCE
RÖSTI – Delivery Batata Suíça 2018 – 2020
Manager, Owner
- Stock, kitchen process, customer servisse and cash management.
- Inventory controls, issuing invoices, accounts payable/receivable and company accounting.
CITS - Centro Internacional de Tecnologia de Software 2014 – 2017
System Analyst - Developer .NET
- Activities performed on the client Positivo Informática - Educational Technology.
- Web Development with Microsoft Visual Studio NET 2010 C#.NET and VB.NET languages in MVC architecture tool.
- Use of Html5, CSS, AJAX, JSON, JavaScript, JQuery, Microsoft SQL Server 2008 database and the Service Manager of Internet Information Service - IIS.
- Creation of Test Case. Software testing in the development, approval and production environments.
- Software testing in the development, approval and production environments.
- Use of Scrum agile methodology for software management and planning along with Redmine tool.
- Use Visual Studio Team Foundation Server tool to manage the activities of software development projects, such as change tracking and tasks of backlogs.
- Creating and publishing packages in development environments and homologation for the developed projects.
OI S.A. 2007 – 2013
Technical Specialist in Telecommunications
- Activities carried out through outsourced companies Alcatel Lucent and Nokia Siemens Networks.
- Responsible for the programming activities of telephone exchanges EWSD in the state of Santa Catarina – Brazil highlighting: the creation of new routes with carriers, creation of new local areas, creation / modification / cancellation of PBX and optimization of the programming.
- Treatment of failures from carriers, actuating in the cause analysis and correction, doing testes with customers and technicians from carriers.
- Support to others technicians from the programming team and also technical field team, solving questions related to the programming and hardware of EWSD.
- Use of tools for handling trouble tickets, for configuration guidelines and for analyzes calls in real time.
- Development of software en JAVA and VB.NET using XML files to help with daily activities.
DOCATEL TELECOMUNICAÇÕES 2002 - 2006
Telecommunications Senior Technician and Software Developer
- Operation and maintenance of telephone exchanges EWSD in the state of Mato Grosso – Brazil.
- Deployment of the eighth digit in Brazil.
- Developed a software in Delphi 7.0 used in more than 100 telephone exchanges.
- In the development sector, I worked with the development of software for telecommunication systems.
- Development of VBA software - Excel to control activities and reports.
SIEMENS LTDA 1997 - 2002
Testing and Installation Technician
- I worked in several cities across the country with the implementation, operation and maintenance of telephone exchanges EWSD.
- Change of the function from local to transit of telephone exchanges involving software and hardware.
- In the planning sector I worked doing programming activity for EWSD, highlighting: Programming of telephone exchanges for change of 7 to 8 digits in Telemar. Realization of programming for new’s area codes in Brazil, involving local, transit and gateway of telephone exchanges. Support during the implementation phase of projects and to administration staff in the office and field.
- Training for programming for GSM telephone exchanges received in Germany and United States.